Support & service

Installed, trained, and kept running.

STRON runs 16 direct and agent service networks worldwide. Installation, operator training, spare parts and remote diagnostics — backed by a team ready 7×24 — so the line stays on the floor, not in a service queue.

Install

On-site set-up & commissioning

Training

Operators + layout/optimization software

Parts

Wear parts & consumables

Diagnostics

PLC self-diagnosis + remote support

Training services

Be strict with every requirement.

Our professional technical team trains your staff — because qualified operators get the most out of the software and the machine.

Why train
  • Rapidly improve production efficiency
  • Raise your operators' technical level
  • Higher equipment availability through maintenance training
  • Personalized training to your requirements
  • Higher quality of finished products
What we cover
  • Main components and functions of the equipment
  • Start-up and manual-function operation
  • Pattern setting and simple scheduling
  • Mechanical and electrical set-up
  • Machine maintenance and data backup
After-sale service

Responsible for every machine sold.

Our experienced after-sales team is ready at any time to provide the assistance you need — maintenance, repair and software upgrades — so your line keeps producing.

MaintenanceRepairSoftware upgradesRemote diagnosticsSpare parts
7×24 — reply within 24 hours
Work hours Mon–Sat 9:00–18:00 · on duty Sunday.
Sales
stron@stronglass.cn
Service
support@stronglass.cn
Telephone
+86-519-8861-2037 · +86-395-3301-666
Fax
+86-519-8861-2039